In case you want to make a change or a return, you must contact us through our e-mail as soon as possible by telling us the reason.

You will have 15 calendar days from the reception of the order to make the change or return.

The order will be returned in the same conditions that was received and provided it has not been used. The modality will be certified and the expenses will be borne by you.

Once we receive your change or return we will proceed to change the product or refund the money. Please note that only the amount of the product will be returned and not the shipments. Shipping costs are always on your account except that we are wrong when ordering.

Producciones Pikulinas guarantees its products whenever they have been subjected to the normal use for which they were manufactured.